Frequently asked questions

Consult the frequently asked questions

Questions and Answers from senders

I am a private individual, can I use the services of the site www.fretbay.com?

R: Of course. FretBay is aimed primarily at individuals but also at professionals.

I'm looking for a carrier, how to use the site www.fretbay.com?
What type of goods/objects can I advertise on FretBay?
Is FretBay a free service?
What is the role of the site www.fretbay.com?
When I accept an offer from a carrier, do I pay the carrier directly?
I need more information about the proposed offer, how do I contact the carrier?
Is the payment secure on www.fretbay.com?
How is www.fretbay.com different from other sites?
In which geographical territory(ies) does FretBay operate?
How do I ensure the reliability of carriers registered on FretBay?
Following a delivery, in case of dispute, is FretBay liable?

Questions and Answers from carriers

Who is FretBay for?
What types of transport requests are published on www.fretbay.com?
I am a carrier specialized in motorcycle transport. I would like to receive only requests for the transport of 2 wheels. How do I use the www.fretbay.com website?
I am a carrier. How to use the website www.fretbay.com?
I offered the best offer, am I sure I'll win the freight?
What is the role of the website www.fretbay.com?
Is FretBay a free service?
Why did you choose to charge the carriers?
Why did you choose an anonymous (pseudonymous) bid submission?
What prices to offer?
I need more information about the transport request, how do I contact the sender?
In which geographical territory(ies) does FretBay operate?
In case of dispute, is FretBay liable?
How can I ensure that I receive the emails sent by Fretbay.com?
Do you have any further questions?

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